Orders are shipped once they are done processing.
All items are shipped via U.S.P.S and take approximately 3-4 days to be delivered to you depending on your location. Once shipped out you will receive a tracking confirmation email from ICandy Lash. Once your item is shipped out I am not responsible for lost or damaged packages. Once I ship it out, it is U.S.P.S responsibility to delivery your package to you. Their contact number is 1-800-275-8777
If orders are placed over the weekend or after 5PM CT Monday - Friday, your order will not begin processing until the next business day.
Business days are Monday-Friday only.
• DUE TO SANITARY REASONS ALL SALES ARE FINAL: NO RETURNS, NO REFUNDS, NO EXCHANGES. NO EXCEPTIONS!!!
Unless there was an error made on my behalf I strictly do not offer refunds on any order. Once evidence is provided a refund will be looked into.